Refund and Cancellation Policy

Effective Date: 12 May 2025

At ExpertWolf, we are committed to delivering high-quality digital services including website development, maintenance, and IT consulting. Please read our Refund and Cancellation Policy carefully before placing an order.

Cancellation Policy

• You may request cancellation of a service within 48 hours of placing your order, provided that work has not yet commenced.
• Cancellations must be requested via email at [[email protected]].
• Once work has begun or is completed, cancellation is not possible, and no refund will be issued.

Refund Policy

We offer refunds only in the following cases:

• The requested service was not delivered due to unforeseen internal issues.
• The order was paid for but no work was initiated, and cancellation was requested within the allowed time frame.
• A mutual agreement is reached to terminate the service before delivery, subject to review and approval.

Refunds will NOT be issued in the following cases:

• Services involving custom development or tailored solutions.
• Delays caused by client inaction or failure to provide required inputs.
• Changes in requirements after work has started.

Refund Process

• Approved refunds will be processed within 7-10 business days.
• Refunds will be issued through the original payment method used during the transaction.
• You will be notified via email once the refund is initiated.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact:

ExpertWolf
Email: [[email protected]]
Phone: [+91 790408 4069]
Website: https://expertwolf.com